Client Coordinator - Fort Myers, FL
Green & Clean | Renfroe & Jackson is seeking a self-motivated and team-oriented candidate to join our growing team. We are a fast paced, high growth company that was a GrowFL2021 "Florida Company to Watch".
We are a company that is committed to the service of the customer, employee professional development, transparency, trust, and teamwork. Green & Clean | Renfroe & Jackson provides a variety of cleaning, landscape, pool repair services to commercial, HOA and residential customers. We consider ourselves a one stop destination for all cleaning, landscape, and pool repair needs.
What does Green & Clean | Renfroe & Jackson provide for you?
- Multiple Systems Training and professional development for career growth.
- A culture embodied by people who care about their work, our customers, each other, and helping one another.
- Medical, Dental, Vision Benefits are available.
- 401k Plan with Employer Match.
- Company Paid Life Insurance.
- PTO (Paid Time Off).
Position Summary: The Client Coordinator interfaces with clients & staff members to deliver the Company’s services to clients.
Duties and Responsibilities:
- Monitor and respond to inbound quote requests from phone, internet, and internal leads.
- Maintain appropriate client records in the Company’s multiple database(s).
- Submit proposals based on client requests.
- Provide customer support, including follow-up as required.
- Utilize company software systems to track and monitor documents, as well as timely follow through on inspections & job completion.
- Excellent written and verbal communication, listening, and interpersonal skills. Ability to read, write and speak in fluent English.
- Bilingual English/Spanish candidates are highly encouraged to apply.
- Excellent organizational skills needed. Able to prioritize projects, handle a multitude of activities simultaneously, problem solve, & pay thorough attention to details.
- Ability to manage workload during periods of high call volume.
Compensation: $18.00-$20.00 hourly, depending on experience.
Education and Experience:
- High school diploma or equivalent required.
- 2-3 years of relevant administrative support experience is necessary, preferably with CRM and scheduling systems.
- Systems thinking mindset is required to successfully support our clients and our internal teams.
Please submit a resume with a cover letter. Your cover letter should include details that identify your experience with digital systems. Please include your salary history and desired pay.